LOVO Home Technology Inc. Effective date: July 22, 2026

LOVO Home Technology Inc. ("LOVO," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lovo.tech (the "Site") or contact us through our website, contact forms, or advertising.

This policy is intended to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

When you fill out a contact form, request a consultation, or submit a lead form (including forms on Facebook or Instagram), we may collect:

• Full name
• Email address
• Phone number
• Whether you are a homeowner, builder, interior designer, or architect
• Any project details you choose to share with us (e.g., renovation plans, timelines, budget)

We may also automatically collect limited technical information when you visit our Site, such as your IP address, browser type, device type, and pages viewed, through cookies and similar tracking technologies, including the Meta Pixel and Meta's advertising tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or consultations
• Schedule and manage smart home design, wiring, installation, and support services
• Follow up on active or past projects
• Improve our website and marketing, including measuring the performance of our advertising campaigns on Meta (Facebook and Instagram)
• Comply with legal obligations

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information with:

• Service providers who help us operate our business (e.g., scheduling tools, email providers, hosting providers)
• Meta Platforms, Inc., when you submit a lead form through Facebook or Instagram, or when our advertising tools measure ad performance
• Contractors, designers, or builders you have asked us to coordinate with on a shared project
• Legal or regulatory authorities, if required by law

Cookies and Advertising

Our Site may use cookies and pixels (including the Meta Pixel) to understand how visitors use our Site and to measure and improve our advertising. You can control cookies through your browser settings. Disabling cookies may affect how the Site functions.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request a correction to inaccurate information
• Withdraw consent to our collection or use of your information, subject to legal or contractual restrictions

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are directed at adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

LOVO Home Technology Inc. Phone: 416-613-8102 Website: lovo.tech